Trading Conditions

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Enjoy the best trading conditions in the industry for products including forex, metals, shares, indices, commodities, cryptocurrencies and more!

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Account Base

Currencies

USD, GBP, EUR, CHF, AUD, NZD, CAD
MultiBank Group's platforms operate during standard interbank forex market trading hours opening at 00:05 GMT+2 time on Monday and closing at 23:55 GMT+2 time on Friday.
One of the advantages of these time settings is that the charts on our platforms can be viewed in a standard 5 trading-day week for the most accurate analysis and easier reporting.
Minimum deposit amount is $50

Trading Conditions

Updates

We manually process internal transfers for amounts of $50 or more. For transfers under $50, please use your client portal.
Effective July 26, 2024, all existing and new positions on Silver Futures (SIxx) will be automatically closed. For Gold Futures (GCXX), the current contract expires on July 25, 2024. Any existing open positions that remain unclosed will be automatically closed, and no new contract will be offered.
Important update on margin requirements for all shares and cryptocurrencies, effective from Monday, June 3, 2024.
Cash Indices 3-day swap free promotion ends this Friday, 5/31/2024.
Effective May 14, 2024, GameStop Shares ( GME ) and AMC Stocks ( AMC) are set on close only mode until further notice.
Effective January 2, 2024, all existing and new positions on Shares, Spot Indices, and JPY Pairs will be subject to swaps without a grace period. Please refer to our Swap-Free Policy here for the full description of the terms.
UVXY.OX (ProShares Ultra VIX Short-Term Futures ETF) will be on close only until after the stock split on 11/04/2024.
We have added new pairs to our crypto derivatives, you may trade now on ADAUSD, BCHUSD, DOTUSD, EOSUSD, LNKUSD, LTCUSD.
Due to the recent increase in interest rates across all central banks and the huge increase in the cost of carry of the Natural Gas commodity, the Natural Gas instrument will not be swap-free anymore.
You may hold a maximum number of 300 positions on an MT4 account, and 1500 positions on an MT5 account.
Before the release of earnings reports for shares, we reserve the right to place the share on a close only mode 1 hour prior to the previous day market close. During this period, clients will only be able to close existing positions but will not be able to open new positions. This restriction is lifted after the earnings report has been released.
In the event of a discrepancy between the information on the Website and the Platform, the information on the Platform prevails.

Margin Requirement

Margin trading can be a useful method to boost your equity, enabling you to make profits without having to increase your deposits. Margin trading also comes a risk of you sustaining losses in excess of your deposited funds.

Please refer to specific risk warning for each regulated entity during the account opening process.

Forex

One standard lot = 100,000 units of the base currency

Under Leverage rate of 1:100

Margin per lot = 1,000 units of the base currency
Margin for 1 lot of USDJPY = $1,000
Margin for 1 lot of EURUSD= €1,000
The currency pair is automatically converted from the base currency to the quote currency at the exchange rate at the exact time when the transaction is recognized.

Stop-out Level

MultiBank Group trading platforms are set to automatically close open positions when the stop-out level is reached. For all accounts, when the equity in the trading account falls below 50% of the required margin, the stop-out level will be reached.

MultiBank Group will automatically close open positions at ‘Market price’, releasing in the order of highest to lowest floating loss until the margin level is reached.

*When the market is experiencing swift fluctuations, there is no guarantee about the order of stop out. Instant adjustments may be made by MultiBank Group according to instant market situation, clients are responsible for risks that may arise thereof. MultiBank Group reserves the right of final explanation concerning the order of stop out.

* Please note that when there is a hedged position in the account, instant widening of spread may cause equity change. If that leads the equity to drop into negative, stop out will be intrigued as a result.

FX-MAJORS

MARKET

AUDUSD

EURUSD

GBPUSD

NZDUSD

USDCAD

USDCHF

USDJPY

MARGIN REQUIRMENT
(Up to 25M)

0.2%

MARGIN REQUIRMENT
(25.01M-35M)

0.5%

MARGIN REQUIRMENT
(35.01M-50M)

MARGIN REQUIRMENT
(50.01M-75M)

MARGIN REQUIRMENT
(Above 75M)

FX-MINORS AND CROSSES

MARKET

AUDCAD

AUDCHF

AUDJPY

AUDNZD

CADCHF

CADJPY

CHFJPY

EURAUD

EURCAD

EURCHF

EURGBP

EURJPY

EURNZD

GBPAUD

GBPCAD

GBPCHF

GBPJPY

GBPNZD

NZDCAD

NZDCHF

NZDJPY

MARGIN REQUIRMENT
(Up to 10M)

0.2%

MARGIN REQUIRMENT
(10.01M-20M)

0.5%

MARGIN REQUIRMENT
(20.01M-35M)

MARGIN REQUIRMENT
(35M-50M)

MARGIN REQUIRMENT
(Above 50M)

FX-EXOTICS

MARKET

USDNOK

USDSEK

USDDKK

EURNOK

EURSEK

USDHKD

USDCNH

USDMXN

USDSGD

USDZAR

GBPZAR

GBPMXN

MARGIN REQUIRMENT
(Up to 5M)

1.0%

2.0%

10.0%

MARGIN REQUIRMENT
(5.01M-10M)

10%

15%

MARGIN REQUIRMENT
(10.01M-20M)

15%

20%

MARGIN REQUIRMENT
(20.01M-50M)

20%

25%

ENERGIES FUTURES & SPOT

MARKET

UK Oil

US Oil

US Oilxx

UK Oilxx

MARGIN REQUIRMENT
(Up to 10M)

0.5%

MARGIN REQUIRMENT
(10.01M-20M)

1.0%

MARGIN REQUIRMENT
(20.01M-30M)

3.0%

MARGIN REQUIRMENT
(30.01M-40M)

4.0%

MARKET

NATGAS

NATGASxx

COTTON

DXY

USDINDEXxx

MARGIN REQUIRMENT
(Up to 2M)

MARGIN REQUIRMENT
(2.01M-4M)

7.5%

MARGIN REQUIRMENT
(4.01M-8M)

15%

MARKET

CORN

SOY

HGxx

COCOA

COFFEE

LSU

MARGIN REQUIRMENT
(Up to 200K)

MARGIN REQUIRMENT
(200K-500K)

10%

MARGIN REQUIRMENT
(500K-1M)

15%

MARGIN REQUIRMENT
(Above 1M)

30.0%

METALS

MARKET

GOLD

SILVER

MARGIN REQUIRMENT
(Up to 20M)

0.2%

1.0%

MARGIN REQUIRMENT
(20.01M - 30M)

1.0%

2.0%

MARGIN REQUIRMENT
(30.01M-40M)

2.0%

5.0%

MARGIN REQUIRMENT
(40.01M - 50M)

5.0%

10.0%

MARGIN REQUIRMENT
(Above 50M)

10.0%

MARKET

Goldxx

Silverxx

MARGIN REQUIRMENT
(Up to 5M)

MARGIN REQUIRMENT
(5.01M - 10M)

MARGIN REQUIRMENT
(Above 50M)

10%

*The conditions specified will take effect on Wednesday, March 27, 2024.

INDICES FUTURES

MARKET

US30xx

US500xx

USTECxx

UK100xx

DAXXX

MARGIN REQUIRMENT
(Up to 10M)

MARGIN REQUIRMENT
(10.01M-20M)

2.0%

MARGIN REQUIRMENT
(20.01M-30M)

3.0%

MARGIN REQUIRMENT
(30.01M-40M)

5.0%

INDICES SPOT

MARKET

US30

US500

USTEC 100

Australian 200

Germany 30

Spain 35

France 40

Hong Kong 50

Japan 225

EU Stocks 50

Switzerland 20

UK 100

MSCI (Singapore)

China50

INDIA50

MARGIN REQUIRMENT
(Up to 20M)

MARGIN REQUIRMENT
(20.01M-30M)

2.0%

MARGIN REQUIRMENT
(30.01M-40M)

3.0%

INDICES VIX

MARKET

VIX

MARGIN REQUIRMENT
(Up to 200K)

15%

MARGIN REQUIRMENT
(200K-500K)

20%

MARGIN REQUIRMENT
(500K-1M)

25%

MARGIN REQUIRMENT
(Above 1M)

35%

EQUITIES

MARKET

Europe

UK (X100)

MARGIN REQUIRMENT
(Up to 50K)

MARGIN REQUIRMENT
(50k-200k)

10%

MARGIN REQUIRMENT
(200K-500K)

15%

MARGIN REQUIRMENT
(500K-750K)

20%

MARGIN REQUIRMENT
(750K-1M)

30%

MARGIN REQUIRMENT
(1M+)

40%

CRYPTOCURRENCY

MARKET

Bitcoin

Ethereum

Litecoin

Ripple

Bitcoin Cash

MARGIN REQUIRMENT
(Up to 50K)

MARGIN REQUIRMENT
(50k-200k)

10%

MARGIN REQUIRMENT
(200K-500K)

25%

MARGIN REQUIRMENT
(500K+)

50%

NET OPEN POSITION

FX Majors

AUDUSD

EURUSD

GBPUSD

NZDUSD

USDCAD

USDCHF

USDJPY

NOP

75,000,000

FX-Minors & Crosses

NOP

50,000,000

FX Exotics

NOP

25,000,000

Futures Commodities

US Oilxx

UK Oilxx

NOP

30,000,000

Natural Gas Spot

NATGAS

NOP

5,000,000

Metals Futures

Gold Future

SILVER Future

NOP

30,000,000

Metals Spot

XAUUSD

XAGUSD

NOP

50,000,000

Futures Indices

DE30xx

US30xx

US500xx

USTECxx

UK100xx

NOP

30,000,000

Cash Indices

US 30

US 500

USTEC 100

Australian 200

Germany 30

Spain 35

France 40

Hong Kong 50

Japan 225

EU Stocks 50

Switzerland 20

UK 100

China50

NOP

30,000,000

Equities

NOP

5,000,000

Scalping Trading Policy

We allow scalping trades but will not permit excessive scalping in any account. If we deem the level of scalping as excessive, we reserve the right to enforce a reduction in the scalping ratio before being eligible for a withdrawal.
We define excessive scalping as a ratio of greater than 25% of a client’s overall trades.
We define a scalping trade as a trade in any instrument that is opened and closed within 120 seconds.

What is a complaint?

A complaint is: An expression of dissatisfaction made to or about us; related to our products, services, staff or our handling of a complaint, where a response or resolution is explicitly or implicitly expected or legally required
How we will deal with your complaint: We will acknowledge receipt of your complaint and try to resolve it as quickly as possible.
We will provide you with our written reasons for the outcome of your complaint according to our “internal dispute resolution response“ within the following timeframes where:
- Standard complaints: No later than 30 calendar days after receiving your complaint
- Traditional trustee complaints: No later than 45 calendar days after receiving your complaint

Pending Orders

Clients shall calculate the account equity when reaching the pending order price, to maintain required real-time margin for the execution of pending orders.
While pending orders would be automatically cancelled if the margin level is not enough for the execution of the transaction when the price level has been reached.

Hedged Positions

Hedging positions (trading long and short on the same instrument) is enabled on MultiBank’s trading platforms. Customers can choose whether to execute a hedged position which reduces the margin requirements.
Holding a hedged position does not lock in the profit/loss or guarantee the equity in the account. Hedged positions will continue to be subject to swap rates.
Open positions on hedged accounts may be closed in the event of spread widening due to thin liquidity and/or when the equity of the account reaches the stop out level.

Order Execution

Quotes by MultiBank fluctuate according to the prices of our over 20 bank liquidity providers.
In the case of special market conditions (e.g. data, news, market opening and closing hours), there may be a price gap or widening spreads. Orders would be executed in accordance with spreads available at the time.
In consideration of possible gaps, Customers should consider to close their positions prior to the weekend.
If any disputes shall arise regarding order execution, please feel free to contact our 24-hour online customer service or call our 24-hour hotline, our customer service staff will notify the trading desk in real time. If you are not satisfied with the result, please email our technical department with your account number, order number, result, and your opinion. If you hold an open position, please close the position and appeal based on your trading intention. If the order is retained out of your will, you shall take full responsibility for profit and loss caused due to fluctuations in the market during the complaint period. MultiBank Group reserves the right of final explanation of this statement.
If your account has not been trading for three consecutive months, it will be archived as inactive. For inactive accounts, MultiBank Group may charge a monthly maintenance fee of $60 each month.

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Copyright © : 2005-2024 MEX Group Worldwide Limited. All rights reserved. MultiBank Group is a registered trade name of MEX Group Worldwide Limited. 99 Queens Road, Central, Hong Kong. MultiBank Exchange is the trading name of MultiBank Forex Exchange Corporation incorporated in California, USA with Company No. 3918038. MBFX International Corporation Ltd with Company No. 418653 and registered office at Aiolou & Panagioti Diomidous, 9 Katholiki, 3020, Limassol, Cyprus. High Risk Investment Warning: Trading foreign exchange and/or contracts for differences on margin carries a high level of risk, and may not be suitable for all investors. The possibility exists that you could sustain a loss in excess of your deposited funds. Please refer to specific risk warning for each regulated entity during the account opening process.

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